Digi International Introduces Versatile Digi IX20 Router for Industrial, Remote Location Monitoring and for Unattended Retail and Digital Signage Applications | Electronics Maker

HOPKINS, Minn., Sept. 8, 2020 – Digi International®, (NASDAQ: DGII,
www.digi.com [1]), a leading global provider of Internet of Things (IoT)
connectivity products and services, today announced the latest release
of Digi Remote Manager®, its device and network management cloud
platform.
With these advances, Digi Remote Manager expands its ability to simplify
device deployment and maintenance, ensure network uptime and security,
and provides new levels of network management so that the network team
is not required to change their business processes to accommodate rigid
network tools.
DIGI REMOTE MANAGER UNLOCKS NETWORK VALUE, DELIVERS HIGHER RESILIENCY
Digi Remote Manager is a cloud-based platform that allows users to
manage IoT devices and networks in any environment from anywhere in the
world. With the ability to support applications from industrial IoT to
branch connectivity, intelligent traffic management and everything in
between, Digi Remote Manager unlocks the potential of IoT deployments
across the board. It transforms dispersed IoT devices to a holistic IoT
network, deriving operational and business value and delivering the
secure, resilient network required by organizations today.
ElectriCities of North Carolina – an organization that provides a
range of technical services to support power services throughout North
Carolina, South Carolina and Virginia – uses Digi Remote Manager to
maintain a complex network that covers thousands of square miles and to
collect data from an array of meters, generators and telemetry
equipment.
“I was here before Digi Remote Manager, so I can speak directly to the
difference that it has made in terms of both saving costs and providing
new value,” said John Coates, Lead Systems Coordinator for
ElectriCities. “Our ability to remotely maintain our network, collect
data, and optimize our systems with on-device intelligence has allowed
us to grow and maximize our output to best serve our members.”
ADVANCED CONFIGURATION FEATURES BRING MARKET LEADING CAPABILITIES
Device Configuration, Monitoring and Maintenance are the core of any
device management software, but Digi provides key differentiators that
simplify processes and provide additional value.
·         Device grouping allows users to create groups of devices and
remotely configure them by group identification rather than product
type, so the same device types can be programmed in different ways
without reverting to manual configurations on individual devices. The
ability to configure device groups brings greater control to the network
manager, providing much needed flexibility to assign configurations
regardless of the device type.
·         Custom scripts, such as Python, can be uploaded to
geographically dispersed devices to simply add the on-device
intelligence users require.
·         Remote access to non-IP edge devices, such as sensors, via
the routers that they’re connected to expands the array of devices
users can manage through the Digi Remote Manager platform.
·         Sub Account Management, the ability to create sub accounts
that can be managed from the parent account. Sub accounts allow the
parent account owner to restrict which devices sub account users can
access.
Complex Task Automation and Task Scheduling both enable users to
optimize their time and improve operational efficiency, albeit in
different ways.
·         Task automation allows users to create a configuration for a
group of devices that is then automatically pushed to all devices in
that group, enabling pre-validation of configurations and reducing cost
to maintain the deployment.
·         Task Scheduling offers the ability to pre-program functions
to run at a later time, easing the burden on network engineers and
managers while still ensuring a high-functioning network.
DIGI REMOTE MANAGER OPENS THE DOOR TO CRITICAL API INTEGRATION
API Explorer allows users to browse and test hundreds of APIs in a live
environment on the platform to validate that the code works before it is
live throughout the network.
Digi Remote Manager APIs allow you to integrate and run third- party
applications, both cloud based and on premises, to run data rules,
batches, as well as import and export data and to execute reports
providing deeper insight to device deployments. ​
With 175 Security Controls, Digi Remote Manager Delivers Critical
Compliance
Software-defined Security provides more than 175 controls to protect
data and devices and maintain compliance with ISO27002’s ISMS, NERCs
critical infrastructure protection (CIP) guidance, the Cloud Security
Alliance (CSA) Cloud Controls Matrix, as well as relevant HIPAA and NIST
standards.
Robust reporting options and custom alerts give users a full library of
reports that they can easily pull to meet their needs, while alerts are
customizable to ensure specific performance levels are maintained and
the network is functioning properly.
BEST-IN-CLASS CUSTOMER EXPERIENCE
Upgraded UI/UX [2] offers simpler and more intuitive management via a
smarter, customizable, widget-based dashboard. This “build what you
need” model allows users to create the views they want and to easily
access the data required to manage a dynamic network. Meanwhile, a new
Dark Mode [3] option ensures that field engineers operating from a
tablet or phone in the field can easily see these dashboards on their
physical screens no matter the lighting or conditions.
Strong Analytics Engine Provide Network Insights
Notification Center is a new addition delivering direct communications
to users including notices of firmware updates, account renewal
information, and instant alerts of security threats.
Pre-build reports help save time while providing the high demand data
needed to efficiently manage an intelligent network as well as providing
data to maximize device uptime.
Real-Time Diagnostics facilitate maintenance and troubleshooting.
“Businesses won’t be able to realize the full value of their IoT
initiatives if they are not focused on maximizing its entire network of
devices,” said Brian Kirkendall, vice president of product management
at Digi International. “Digi Remote Manager transforms the way that
businesses are able to think about and deploy their projects. From
industry leading security software to maximized uptime and simplified
operations, we help build a secure and valuable network that gives those
businesses the peace of mind that operations are within compliance
without the need for elaborate solutions.”
Digi Remote Manager is available in multiple offerings, allowing users
to select the service that best meet each user’s needs.